We're here to help
Are you looking for support, registration, or warranty information for your Schneider Electric solar products? We’re here to help.
Please be informed that our Technical Support will be closed on April 18, 2025, in observance of Good Friday. During this time, responses to support inquiries will be delayed. We appreciate your understanding and wish you a peaceful holiday.
Email Support
Europe, Middle East, Africa, and Asia: prosumersupport@se.com
Monday to Friday 08:00 to 17:00 Madrid/Paris time
For urgent cases, please include "URGENT - Call Back Request" in the subject line of your email for a priority call back.
Commissioning Guide
This page gives you a step-by-step guide for the commissioning of an XW Pro system
Product Information
View product information and download documents and firmware here.